Home Improvement Customer Service Pro

Lowe's; Lakeland (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associates discount

Track to the Trades

Job summary

Lowe’s is hiring a Customer Service Associate in Lakeland, FL to help customers find home improvement solutions and provide friendly, efficient service. This part-time role emphasizes listening, answering questions, and guiding shoppers across departments to ensure a positive Lowe’s experience.

Benefits include health insurance options, tuition assistance, a company-matching 401(k) and Employee Stock Purchase Program, plus a 10% associate discount and opportunities like Track to the Trades.

Qualifications

• Basic computer skills including inputting, accessing, modifying, or outputting information.
• Experience with retail technology such as smartphones or tablets.
• Reading, writing, and basic arithmetic abilities.
• Ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Replenish stock and ensure shelves are tidy.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise based on customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail experience

Bi-lingual

Tools

POS systems

Smartphones/Tablets

Job description

Lowe’s is hiring a Customer Service Associate in Lakeland, FL to help customers find home improvement solutions and provide friendly, efficient service. This part-time role emphasizes listening, answering questions, and guiding shoppers across departments to ensure a positive Lowe’s experience.

Benefits include health insurance options, tuition assistance, a company-matching 401(k) and Employee Stock Purchase Program, plus a 10% associate discount and opportunities like Track to the Trades.