Home Improvement Customer Service Pro — With Benefits

Lowe's; Kissimmee (FL); Sur place; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Health insurance

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Résumé du poste

Lowe's is hiring a Customer Service Associate to help customers find the right products and services for home improvement needs. You will greet customers, answer questions, and provide friendly, professional service throughout your shift.

Your role involves assisting with merchandise location, stocking, and processing orders or deliveries to ensure on-time fulfillment. You may rotate across departments based on store needs and your skills.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Customer service

Communication

Teamwork

Bi-lingual

Retail experience

Formation

High school diploma or equivalent

Outils

Smartphones/tablets

Description du poste

Lowe's is hiring a Customer Service Associate to help customers find the right products and services for home improvement needs. You will greet customers, answer questions, and provide friendly, professional service throughout your shift.

Your role involves assisting with merchandise location, stocking, and processing orders or deliveries to ensure on-time fulfillment. You may rotate across departments based on store needs and your skills.