Home Improvement Customer Service Associate

Lowe's Companies, Inc.; Troutman (NC); Presencial; USD 17 000 - 21 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Resumo da oferta

Lowe’s Companies, Inc. in Troutman, NC is seeking a Customer Service Associate to greet customers, help locate products, and deliver friendly, knowledgeable service across departments such as Appliances, Hardware, and more.

You’ll assist with merchandise handling, orders, and in-store tasks while contributing to a positive shopping experience. The role emphasizes customer-focused interaction, reliability, and the ability to work in a dynamic retail environment, with consideration for part-time

Qualificações

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conhecimentos

Customer service

Basic computer skills

Bi-lingual skills

Retail tech experience

Descrição da oferta de emprego

Lowe’s Companies, Inc. in Troutman, NC is seeking a Customer Service Associate to greet customers, help locate products, and deliver friendly, knowledgeable service across departments such as Appliances, Hardware, and more.

You’ll assist with merchandise handling, orders, and in-store tasks while contributing to a positive shopping experience. The role emphasizes customer-focused interaction, reliability, and the ability to work in a dynamic retail environment, with consideration for part-time