Home Improvement Customer Service Associate

Lowe's; Florence (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers and help them find products for home improvement projects. You’ll assist with inquiries, stocking, and processing orders in a fast-paced retail environment.

The role supports health insurance options, tuition assistance, a 401(k) with company match, and employee stock purchase program. A 10% associate discount is offered along with skills development through Track to the Trades.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones and tablets
• Basic arithmetic (addition and subtraction)
• Ability to stand, sit, and perform duties as needed
• Able to lift 25 lbs unassisted or with assistance as needed
• Bi-lingual skills preferred
• Retail/customer service experience desired
• Trade-related certification in department preferred

Responsibilities

• Welcome customers and provide friendly, professional service
• Assist customers in locating and handling merchandise
• Stock and replenish shelves and displays
• Process orders and deliveries accurately
• Cross-train in other store areas to improve service
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood)
• Guide customers through shopping or checkout
• Perform additional duties as assigned

Skills

Computer proficiency

Retail tech experience

Basic math

Physical stamina

Lifting 25 lbs

Bi-lingual (preferred)

Tools

Smartphone usage

Tablet usage

Job description

Lowe's is seeking a Customer Service Associate to welcome customers and help them find products for home improvement projects. You’ll assist with inquiries, stocking, and processing orders in a fast-paced retail environment.

The role supports health insurance options, tuition assistance, a 401(k) with company match, and employee stock purchase program. A 10% associate discount is offered along with skills development through Track to the Trades.