Home Improvement Customer Service Associate

Lowe's Home Centers, LLC; Asheboro (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

ESPP

Associate discount 10%

Track to the Trades

Job summary

Lowe's is hiring a Customer Service Associate in Asheboro, NC. The role centers on welcoming customers, helping them find products, and ensuring a smooth shopping experience. You may assist across departments and participate in ongoing training to fulfill customer needs.

Responsibilities include answering questions, stocking shelves, processing orders, and guiding customers through checkout, with emphasis on friendly service and teamwork.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Stock merchandise by identifying empty shelf space and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech use

Basic literacy

Physical stamina

Tools

Smartphones

Tablets

Job description

Lowe's is hiring a Customer Service Associate in Asheboro, NC. The role centers on welcoming customers, helping them find products, and ensuring a smooth shopping experience. You may assist across departments and participate in ongoing training to fulfill customer needs.

Responsibilities include answering questions, stocking shelves, processing orders, and guiding customers through checkout, with emphasis on friendly service and teamwork.