Home Improvement Customer Experience Pro

Lowe's Home Centers, LLC; Town of Mansfield (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% associate discount

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in the United States (New York area) to welcome customers, help them locate products, and provide solutions for home improvement needs. You will engage with customers throughout the day, support merchandise organization, and assist across multiple departments to ensure a positive shopping experience.

Benefits include comprehensive health options, tuition assistance, company 401(k) with matching, Employee Stock Purchase Program, and

Qualifications

• 6 months of computer use (inputting, accessing, or modifying information).
• 6 months of experience using common retail technology (smartphones, tablets).
• Reading, writing, and basic arithmetic.
• Ability to stand or sit for extended periods and perform job duties.
• Able to lift 25 lbs unassisted or with accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for on-time fulfillment.
• Cross-train in other store areas to enhance customer service.
• Prepare department merchandise per customer needs (e.g., paint, pipe, wood, drywall).
• Assist customers through shopping or at checkout.
• Perform other duties as assigned.

Skills

Computer literacy

Retail tech experience

Basic math

Physical stamina

Bi-lingual

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in the United States (New York area) to welcome customers, help them locate products, and provide solutions for home improvement needs. You will engage with customers throughout the day, support merchandise organization, and assist across multiple departments to ensure a positive shopping experience.

Benefits include comprehensive health options, tuition assistance, company 401(k) with matching, Employee Stock Purchase Program, and