Home Improvement Customer Concierge

Lowe's; Hermitage (Mercer County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You’ll interact with customers throughout the day, answer questions, and assist with merchandise selection and checkout.

You may support multiple departments, with training across areas, and benefit from a strong focus on customer care and teamwork. The role offers a supportive environment and growth opportunities.

Qualifications

• 6 months of experience using a computer for basic data entry and retrieval.
• 6 months of experience using common retail technology (phones/tablets).
• Reading, writing, and basic arithmetic.
• Able to stand for long periods and perform duties as required.
• Minimally lift 25 lbs, or over 25 lbs with accommodations.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately.
• Cross-train in other areas of the store.
• Guide customers through shopping or checkout.

Skills

Computer basics

Retail tech

Basic math

Physical endurance

Lifting 25 lbs

Tools

Retail devices

Job description

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You’ll interact with customers throughout the day, answer questions, and assist with merchandise selection and checkout.

You may support multiple departments, with training across areas, and benefit from a strong focus on customer care and teamwork. The role offers a supportive environment and growth opportunities.