Home Improvement Customer Care Specialist

Lowe's; Madison (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s in Madison, MS is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly, practical assistance with home improvement needs. You’ll engage with shoppers throughout the day, answer questions, and ensure merchandise is organized and available in your department.

The role offers part-time scheduling, a focus on customer satisfaction, and opportunities to learn product knowledge across home improvement categories.

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology such as smartphones/tablets
• Reading, writing, and basic arithmetic

Responsibilities

• Welcome customers and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Replenish stock and organize shelves
• Process orders and deliveries accurately
• Cross-train in other store areas to improve service
• Prepare department merchandise based on customer needs (e.g., tint and mix paint, cut and thread pipe)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Customer service

Multitasking

Tools

Retail tech (smartphones/tablets)

Job description

Lowe’s in Madison, MS is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly, practical assistance with home improvement needs. You’ll engage with shoppers throughout the day, answer questions, and ensure merchandise is organized and available in your department.

The role offers part-time scheduling, a focus on customer satisfaction, and opportunities to learn product knowledge across home improvement categories.