Home Improvement Customer Care Specialist

Lowe's; Boise (ID); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

10% associate discount

Track to the Trades program

Job summary

Lowe’s is hiring a part-time Customer Service Associate in Boise, ID. You will greet customers, answer questions, and help shoppers find products while maintaining a friendly, efficient store environment.

You will stock shelves, process orders, and learn multiple departments to deliver outstanding service. A flexible, customer-focused mindset is essential for this role in a dynamic home improvement setting.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Bi-lingual skills

Computer basics

Retail tech experience

Job description

Lowe’s is hiring a part-time Customer Service Associate in Boise, ID. You will greet customers, answer questions, and help shoppers find products while maintaining a friendly, efficient store environment.

You will stock shelves, process orders, and learn multiple departments to deliver outstanding service. A flexible, customer-focused mindset is essential for this role in a dynamic home improvement setting.