Customer Service Associate — Home Improvement & Benefits

Lowe's; Twin Falls (ID); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's in Twin Falls, Idaho is seeking a part-time Customer Service Associate. You will greet customers, help them locate products, answer questions, and provide friendly service throughout the shopping experience.

This role supports store operations across departments like Appliances, Hardware, and Home Décor, with emphasis on promptly assisting customers and maintaining organized merchandise. Prior retail or customer service experience is helpful.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology.
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail technology

Basic math

Physical stamina

Job description

Lowe's in Twin Falls, Idaho is seeking a part-time Customer Service Associate. You will greet customers, help them locate products, answer questions, and provide friendly service throughout the shopping experience.

This role supports store operations across departments like Appliances, Hardware, and Home Décor, with emphasis on promptly assisting customers and maintaining organized merchandise. Prior retail or customer service experience is helpful.