Home Improvement Customer Care Pro

Lowe's Home Centers, LLC; Simpsonville (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount 10%

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Simpsonville, SC. You will greet customers, help them find products, answer questions, and support them through the shopping journey in a fast-paced home improvement environment.

You will handle merchandise, assist with the checkout, and may assist in other departments as needed. The role emphasizes friendly, efficient service and adaptability to store needs and customer requests.

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology
• Reading, writing, and performing basic arithmetic

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Basic computer skills

Bilingual skills

Communication

Tools

Smartphones & tablets

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Simpsonville, SC. You will greet customers, help them find products, answer questions, and support them through the shopping journey in a fast-paced home improvement environment.

You will handle merchandise, assist with the checkout, and may assist in other departments as needed. The role emphasizes friendly, efficient service and adaptability to store needs and customer requests.