Customer Service Pro — Home Improvement, Tuition & 401(k)

Lowe's Home Centers, LLC; Spartanburg (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

Lowe's Home Centers, LLC in Spartanburg, SC is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will listen to needs, answer questions, and deliver friendly, professional service throughout the shopping experience.

Daily duties include assisting customers with locating merchandise, stocking shelves, processing orders and deliveries, and supporting other departments as needed to ensure excellent customer service.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bilingual

Job description

Lowe's Home Centers, LLC in Spartanburg, SC is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will listen to needs, answer questions, and deliver friendly, professional service throughout the shopping experience.

Daily duties include assisting customers with locating merchandise, stocking shelves, processing orders and deliveries, and supporting other departments as needed to ensure excellent customer service.