Home Improvement Customer Advisor | Flexible Hours

Lowe's Home Centers, LLC

Marquette (MI)

On-site

USD 17,000 - 23,000

Part time

8 days ago

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Benefits offered by this job

Health insurance options
Tuition assistance
401(k) match
Employee stock purchase program
Associate discount

Job summary

Lowe's Home Centers, LLC in Marquette, MI is seeking a Customer Service Associate. You will welcome customers, help them find products, and provide friendly, knowledgeable service to resolve home improvement questions.

This part-time role offers flexible schedules and opportunities for growth, plus benefits including health insurance options, tuition assistance, a company-matching 401(k), and an associate discount. Training and teamwork are emphasized to support customer needs.

Qualifications

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 Months Experience using common retail technology, such as smart phones and tablets.
  • Reading, writing, and performing basic arithmetic (addition and subtraction).
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

Skills

Computer skills
Retail tech experience
Basic math
Standing endurance
Lifting 25 lbs
Bi-lingual (preferred)

Job description

Lowe's Home Centers, LLC in Marquette, MI is seeking a Customer Service Associate. You will welcome customers, help them find products, and provide friendly, knowledgeable service to resolve home improvement questions.

This part-time role offers flexible schedules and opportunities for growth, plus benefits including health insurance options, tuition assistance, a company-matching 401(k), and an associate discount. Training and teamwork are emphasized to support customer needs.

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