Home Improvement Customer Advocate - Growth & Benefits

Lowe's Companies, Inc.; Cedar Rapids (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee-S

Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. is hiring a Customer Service Associate in Cedar Rapids, IA. This role focuses on welcoming customers, helping them find the right products, and delivering friendly service across departments. You may stock shelves, process orders, and assist with checkout as needed.

The position supports growth and teamwork with benefits and opportunities for skill development in a busy home improvement environment.

Qualifications

• 6 Months Experience using a computer including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by replenishing shelves and organizing displays.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other store areas to help deliver the best customer service.
• Prepare department merchandise based on customer needs (e.g., paint, pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail technology experience

Basic arithmetic

Physical stamina

Tools

Smartphones & tablets

Job description

Lowe’s Companies, Inc. is hiring a Customer Service Associate in Cedar Rapids, IA. This role focuses on welcoming customers, helping them find the right products, and delivering friendly service across departments. You may stock shelves, process orders, and assist with checkout as needed.

The position supports growth and teamwork with benefits and opportunities for skill development in a busy home improvement environment.