Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Waterloo (IA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate Discount

Job summary

Lowe's is seeking a Customer Service Associate in Waterloo, IA to welcome customers, help them find products, and resolve home improvement questions. You will work in a retail environment, assisting with checkout, product placement, and department support.

This role emphasizes teamwork, flexibility, and strong communication. Part-time, on-site position with access to Lowe's benefits and career growth opportunities; prior retail experience is valued.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying information)
• 6 months experience using common retail technology (phones/tablets)
• Reading, writing, and basic arithmetic
• Able to stand/sit for long periods and lift up to 25 lbs

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Down stock merchandise by checking shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive items on time
• Cross-train in other store areas to improve customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Retail tech

Job description

Lowe's is seeking a Customer Service Associate in Waterloo, IA to welcome customers, help them find products, and resolve home improvement questions. You will work in a retail environment, assisting with checkout, product placement, and department support.

This role emphasizes teamwork, flexibility, and strong communication. Part-time, on-site position with access to Lowe's benefits and career growth opportunities; prior retail experience is valued.