Customer Service & Home Improvement Pro

Lowe's Companies, Inc.; West Des Moines (IA); Sur place; USD 19 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Tuition assistance program

Company-matching 401(k) and Employee/股

Résumé du poste

Lowe’s is seeking a Customer Service Associate in West Des Moines, IA. You’ll greet customers, help locate products, and deliver friendly service across departments.

Expect varied tasks, including stocking, processing orders, and assisting in checkout, with opportunities to learn across trades. The role emphasizes customer interaction, problem solving, and maintaining store standards, with support for growth and bilingual abilities encouraged.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilités

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Computer literacy

Retail technology familiarity

Basic math

Physical stamina

Outils

Smartphone usage

Tablet usage

Description du poste

Lowe’s is seeking a Customer Service Associate in West Des Moines, IA. You’ll greet customers, help locate products, and deliver friendly service across departments.

Expect varied tasks, including stocking, processing orders, and assisting in checkout, with opportunities to learn across trades. The role emphasizes customer interaction, problem solving, and maintaining store standards, with support for growth and bilingual abilities encouraged.