Home Healthcare Intake & Insurance Specialist

Rotech Healthcare; Gahanna (OH); Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

Generous paid time off

Medical, dental, vision coverage

401(k) with company match

Résumé du poste

Rotech Healthcare is seeking a detail-oriented Customer Service Representative to handle home healthcare intake and insurance verification. You will be the first point of contact for patients and referral sources, ensure accurate intake, verify coverage, and coordinate delivery of durable medical equipment and respiratory services.

The role requires experience in home healthcare, medical billing, or insurance verification, and requires strong communication and organizational skills to thrive in

Qualifications

• Background check is required and not used automatically to disqualify applicants.
• Drug screen may be required depending on position.
• Compliance with healthcare credentialing processes when applicable.
• Valid driver’s license in home state with clean driving record.

Responsabilités

• Serve as first contact for patients and referral sources with intake and insurance verification.
• Coordinate documentation and setup for respiratory products and medical equipment.
• Verify Medicare, Medicaid and private payer coverage for patient eligibility.
• Assist with office operations, deposits, and batch reporting.
• Maintain organized records and respond to patients with care and courtesy.

Connaissances

Communication

Teamwork

Time management

Attention to detail

Discretion

Formation

High school diploma or GED

Outils

Outlook

Word

Excel

Description du poste

Rotech Healthcare is seeking a detail-oriented Customer Service Representative to handle home healthcare intake and insurance verification. You will be the first point of contact for patients and referral sources, ensure accurate intake, verify coverage, and coordinate delivery of durable medical equipment and respiratory services.

The role requires experience in home healthcare, medical billing, or insurance verification, and requires strong communication and organizational skills to thrive in