Home Healthcare Administrator

Human Touch Home Health Care; Denver (CO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Appleton Clinics Membership

Mileage reimbursement

Flexible schedules

Paid Time Off

Sick Leave

Retirement plans

Job summary

Human Touch Home Health Care in Denver, CO is seeking a Healthcare Administrative Assistant to support daily operations at our home health care agency. You will manage calls, handle patient inquiries, and coordinate with staff to ensure smooth service delivery.

The role requires strong organizational and communication skills, proficiency in MS Office, familiarity with EMR systems, and a willingness to provide homemaking and personal care as needed.

Qualifications

• Experience as administrative assistant or similar role.
• Excellent organizational and time-management skills.
• Strong verbal and written communication abilities.
• Proficiency in MS Office and related software.
• Ability to work in a fast-paced environment and prioritize tasks.
• Knowledge of home health care or healthcare administration desired.
• Confidentiality and handling sensitive information.
• Willingness to provide homemaking/personal care as needed.

Responsibilities

• Manage all incoming calls.
• Handle inquiries from patients and families.
• Ensure accurate and timely communication with staff.
• Perform general office duties (phones, emails, mail).
• Scan and upload patient information into EMR system.
• Onboard new hires.
• Complete and submit references, background and CAPS checks.
• Maintain and update employee HR files.
• Maintain and update patient records and databases.
• Support scheduling and coordination of non-medical staff.
• Communicate with caregivers regarding patient assignment.
• Assist in recruitment and onboarding of new staff.
• Ensure documentation is up to date and compliant with regulatory standards.
• Maintain confidentiality of sensitive information.
• Monitor and maintain quality assurance standards.
• Address concerns and escalate issues as appropriate.
• Assist with homemaking duties as needed.

Skills

Organizational skills

Communication skills

MS Office proficiency

Attention to detail

Confidentiality

Team player

Adaptability

Customer service

Compassionate care

Multitasking

Education

High school diploma

Tools

EMR system

Job description

Human Touch Home Health Care is looking for a Healthcare Administrative Assistant for our home health care agency, you will play a crucial role in supporting the daily operations and administrative functions of our organization. You will be responsible for assisting with various tasks to ensure smooth workflow and efficient service delivery to our patients and staff.

About us

We provide comprehensive, skilled, and non-skilled services, to our home care patients in the State of Colorado, with an excellent track record of client-focused care. We strive to help patients to improve their lives while in the comfort of their homes. To meet our standard of care, we offer a variety of affordable and high-quality home health care solutions that will meet the needs of the seniors, disabled, and ill members of the community.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional development and career advancement.
• Comprehensive benefits package for full time employees including:

• Appleton Clinics Membership
• Mileage reimbursement
• Flexible schedules
• Paid Time Off
• Sick Leave
• Retirement plans

Responsibilities

• Manage all incoming calls
• Manage incoming inquiries from patients and their families.
• Ensure accurate and timely communication with all staff.
• Perform general office duties, including answering phones, responding to emails, and managing mail.
• Scanning and uploading of patient information into EMR system.
• Onboarding New hires.
• Completing and submitting professional refrences, background and CAPS check.
• Maintain and update employee HR files.
• Maintain and update patient records and databases accurately.
• Support the scheduling and coordination of non-medical staff members.
• Communicate effectively with caregivers regarding patient assignment
• Assist in the recruitment and onboarding process of new staff.
• Ensure all documentation, including patient agreements and staff credentials, are up to date and compliant with regulatory standards.
• Assist in maintaining confidentiality of sensitive patient and employee information.
• Assist in monitoring and maintaining quality assurance standards.
• Address concerns and elevate issues as appropriate to ensure resolution.
• Assist with non-skilled field visits as required to complete homemaking duties.

Requirements

• Proven experience as an administrative assistant or relevant role.
• Excellent organizational and time-management skills.
• Strong verbal and written communication abilities.
• Proficiency in MS Office and other relevant software.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• Knowledge of home health care services or healthcare administration desired.
• High school diploma or equivalent
• Compassionate and empathetic towards patients and their families.
• Detail-oriented with a focus on accuracy.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Team player with a positive attitude and willingness to learn.
• Flexible and adaptable to changing priorities and responsibilities.
• Willingness to provide homemaking and personal care to patients as necessary.

Company Culture

• We are committed to providing compassionate care and support to our clients and their families.
• We value teamwork, professionalism, and continuous improvement in service delivery.

Note

This job description is not intended to be all-inclusive. The responsibilities and duties outlined above may be subject to change based on organizational needs and evolving industry standards. The employee may also be required to perform other related duties as assigned by their supervisor.