Home Health Scheduling Specialist

BEACON HOME HEALTH; San Diego (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Critical illness benefit

Paid time off

Employee assistance program

Job summary

Seaport Scripps Home Health in San Diego is seeking a Scheduling Coordinator to manage clinical staff-to-patient scheduling and related workflow, ensuring smooth operation of our home health services. This on-site role requires excellent communication, strong organizational skills, and at least 1 year of healthcare customer service experience; familiarity with HCHB is preferred.

Enjoy competitive compensation, health and retirement benefits, and the chance to support care teams while delivering

Qualifications

• 1 year minimum experience of customer service in the healthcare/medical office environment.
• Preferably proficient in HCHB.
• Excellent communication and customer service skills.
• Strong organizational and analytical skills; innovative with ability to identify and solve problems.
• Able to adapt, prioritize and meet deadlines.

Responsibilities

• Serves as the primary and secondary responder to all inbound phone calls.
• Responsible for maintaining information involving current staffs and contract staffs demographic information, skill sets, availability and productivity levels.
• Assists the Intake department by supplying staffing solutions to new patient referrals.
• Accurately completes all workflow associated with staff requests for scheduling changes and related tasks.
• Supports clinical leadership by maintaining the proper daily workflow of tasks.
• Communicates effectively with staff regarding coordination of care expectations and deadlines.
• Maintains positive working relationships with current and contract staff.
• May be required to provide on call services on weeknights and weekends.
• Provides administrative support for clinical and marketing staff.
• Ensures compliance with state, federal & Medicare regulatory requirements.

Skills

Customer service

Scheduling coordination

Communication skills

Organizational skills

Healthcare administration

HCHB

Tools

HCHB

Job description

Seaport Scripps Home Health in San Diego is seeking a Scheduling Coordinator to manage clinical staff-to-patient scheduling and related workflow, ensuring smooth operation of our home health services. This on-site role requires excellent communication, strong organizational skills, and at least 1 year of healthcare customer service experience; familiarity with HCHB is preferred.

Enjoy competitive compensation, health and retirement benefits, and the chance to support care teams while delivering