Home Health Scheduling Coordinator | Home Care | Day | Full-Time

UF Health; St. Augustine South (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

UF Health is seeking a Scheduling Coordinator to support the clinical team by organizing schedules, validating visits, and ensuring accurate billing alignment. You will act as a key resource for caregivers, patients, and administrative staff, coordinating physician orders with availability and authorizations.

You will manage Kardex and HR file updates, monitor census data, and communicate changes to supervisors.

Qualifications

• 1-2 years of data entry and/or customer service experience in a medical setting.

Responsibilities

• Maintains Kardex based on physician ordered frequencies, durations and authorizations.
• Receives caregiver schedules and creates a master schedule for the next week.
• Schedules full-time benefited staff before using PRN staff.
• Verifies visits with schedules to ensure authorized frequencies and durations.
• Assists in maintaining HR files by collecting renewal documents.
• Communicates with supervisor about care delivery changes and census.
• Produces an accurate active patient census weekly or on request.
• Performs visit validation against orders and Medicare weekly frequencies.
• Maintains hold, discharge and transfer lists in Kardex and Novius System.
• Performs timesheet validation, visit code, patient signature and travel times.

Skills

Data entry

Customer service

Multitasking

Time management

Communication

Problem solving

Organizational skills

Project management

Education

High School or GED

Associates Degree in Health care related field

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

The Scheduling Coordinator functions under the direction of the Clinical Manager and is responsible for scheduling, coordinating and organizing all aspects of the clinical team including serving as a customer resource representative for administrative associates, caregivers and patients.

Responsibilities

Maintains Kardex based on physician ordered frequencies, durations and authorizations, indicating supervisory visits, oasis due, recertifications needed and ongoing changes from modification orders.

Receives individual caregiver schedules and creates master schedule for the next week based on physician orders and authorizations. Schedules full/time benefited staff to meet productivity prior to using PRN staff.

Responsible for verifying visits with schedules to ensure within established authorizations and ordered frequencies and duration to support accurate billing and to ensure accurate visit to codes for payroll.

Assist in maintaining HR files by contacting staff and collecting renewable documents needed for their HR file.

Communicates timely with supervisor regarding any and all relevant care delivery informaiton by:

• Recognizing schedule changes that require a physician order.
• Notifying supervisor of patient discharges or hospital admits.
• Producing an accurate active patient census weekly or as requested.

Performs visit validation of all SOC/recertifications and visit notes against physician orders and authorizations verifying that visits are made within the ordered frequencies of the Medicare week.

Maintains accurate hospital hold, discharge and transfer list on Kardex and in the Novius System.

Performs timesheet validation, visit code, patient signature and visit/travel times are complete and accurate.

Qualifications

Education:

• High School or GED equivalent.
• Associates Degree in Health care related field preferred.

Necessary Skill:

• Must possess demonstrated data base management.
• Word processing and spreadsheet utilities skills.
• Demonstrated proficiency in Microsoft Word and Excel processing skills.
• Must have ability to multitask and detail oriented.
• Good interpersonal and communication skills.
• Must demonstrate independent project management.
• Excellent communication, problem solving and organizational skills.
• Ability to handle changing priorities and manage time effectively and independently.
• Must demonstrate proficiency in grammar, composition and analytical skills.

Required Experience:

• 1-2 years of data entry and/or customer service experience in a medical setting.