Home Health Scheduler & Patient Services Liaison

UnitedHealth Group; Dayton (TN); Sur place; USD 22 000 - 31 000; Plein temps

Avantages offerts par ce poste

Benefits package

Equity stock purchase

401k contribution

Résumé du poste

UnitedHealth Group is seeking a Patient Service Coordinator (PSC) to support home health operations by serving as a liaison between patients, caregivers, clinicians, and office staff. You will coordinate services, manage scheduling, and ensure timely communication to support quality patient care.

You’ll schedule Oasis visits, assign clinicians to optimize geography and capacity, and collaborate with field teams to complete visits as ordered.

Qualifications

• High school diploma or GED equivalent.
• 1+ years of scheduling experience in a healthcare environment.
• 1+ years of administrative experience in a healthcare environment.

Responsabilités

• Schedules patient assessment visits including Oasis visits.
• Assigns and schedules clinicians to maximize efficiency and capacity.
• Collaborates with field clinicians to ensure visits are completed as ordered.
• Manages calls from patients and field staff regarding scheduling issues.
• Refers clinical and performance issues to the clinical manager.
• Monitors hospitalized patients and coordinates follow-up as needed.
• Maintains timely communication with patients, clinicians, referrals, and office staff.
• Generates and responds to workflow reports and takes appropriate actions.
• Assists with transfer of patients between care centers and hospice services.

Connaissances

Scheduling experience

Administrative experience

Formation

High school diploma or GED

Description du poste

UnitedHealth Group is seeking a Patient Service Coordinator (PSC) to support home health operations by serving as a liaison between patients, caregivers, clinicians, and office staff. You will coordinate services, manage scheduling, and ensure timely communication to support quality patient care.

You’ll schedule Oasis visits, assign clinicians to optimize geography and capacity, and collaborate with field teams to complete visits as ordered.