Home Health Intake Specialist

Saint Elizabeth Community; Warwick (RI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Health, Dental and Vision coverage

403B Employer Contribution Plan

Tuition Assistance and Student Loan Re

Career advancement & training

Childcare Reimbursement Program

Employee Referral Bonus

EAP, Life Insurance, and more!

Job summary

Saint Elizabeth Community is seeking an Intake Coordinator in Warwick, RI to facilitate timely onboarding of new patients in a home care setting. The role collaborates with the Intake Nurse to review referrals, verify eligibility, and ensure accurate data entry in designated software.

The ideal candidate has 3+ years in healthcare intake or scheduling, strong attention to detail, excellent customer service, and knowledge of insurance guidelines.

Qualifications

• High school diploma or GED required.
• 3+ years in healthcare/home health intake, coordination or scheduling preferred.
• Ability to work independently with minimal supervision.
• Strong attention to detail and organizational skills.
• Excellent interpersonal and customer service skills.
• Knowledge of healthcare regulations and insurance guidelines.
• Proficient in accessing electronic health records and various software.

Responsibilities

• Collaborates with community partners and internal team members to process new referrals and provides timely updates on pending referrals
• Maintains accurate and up-to-date patient status information throughout the intake process
• Coordinates with insurance providers, physician offices, and case managers to obtain necessary authorizations and documentation to confirm eligibility for home health services
• Collects Intake/Admission referrals from outside sources via fax, telephone calls and CarePort. Under supervision of Intake Nurse and Clinical Management post acceptance, enters new patient information into designated software and updates records as needed
• Verifies patient eligibility and benefits and obtain necessary prior authorizations through Medicare and other insurance carriers
• Responsible for daily Welcome Calls to new referrals to review patients' demographics, verify insurance memberships, gather security information and confirm patients are agreeable to home health services
• Maintains a thorough and working understanding of the skilled scheduling process
• Responsible for skilled staff scheduling in the absence of the Skilled Scheduler
• Other duties as assigned

Skills

Attention to detail

Interpersonal skills

Customer service

Regulatory knowledge

EHR software

Independent work

Education

High school diploma or GED

Tools

EHR systems

Job description

Saint Elizabeth Community is seeking an Intake Coordinator in Warwick, RI to facilitate timely onboarding of new patients in a home care setting. The role collaborates with the Intake Nurse to review referrals, verify eligibility, and ensure accurate data entry in designated software.

The ideal candidate has 3+ years in healthcare intake or scheduling, strong attention to detail, excellent customer service, and knowledge of insurance guidelines.