Home Health Intake & Insurance Verification Specialist

Rotech Healthcare Inc.; Dickson City (Lackawanna County); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Paid time off

Medical coverage

401(k)

Résumé du poste

Rotech Healthcare Inc. is hiring a detail-oriented Customer Service Representative for Home Healthcare Intake & Insurance Verification.

You will be the first contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services. The role requires coordinating documentation, verifying coverage, and maintaining records, with opportunities for growth within a mission-driven home healthcare

Qualifications

• Customer-focused with strong communication skills.
• Experience in home healthcare, medical billing, or insurance verification preferred.
• Ability to verify insurance coverage (Medicare/Medicaid/private payers).
• Able to handle multiple tasks in a fast-paced environment.

Responsabilités

• Handle patient and referral source intake and scheduling.
• Verify insurance coverage and qualifications.
• Coordinate documentation for respiratory products and durable medical equipment.
• Maintain organized records and logs in compliance with standards.
• Assist with office operations, reporting, and walk-in inquiries.

Connaissances

Customer Service

Insurance verification

Medical terminology

Multitasking

MS Office

Communication

English proficiency

Formation

High school diploma

Home healthcare experience

Medical billing experience

Outils

Outlook

Word

Excel

CRM system

Phone systems

Description du poste

Rotech Healthcare Inc. is hiring a detail-oriented Customer Service Representative for Home Healthcare Intake & Insurance Verification.

You will be the first contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services. The role requires coordinating documentation, verifying coverage, and maintaining records, with opportunities for growth within a mission-driven home healthcare