Home Health Intake & Insurance Specialist

Rotech Healthcare Inc.; Webster (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous paid time off and holidays

Medical, dental, vision coverage

401(k) and Roth options

Employee recognition programs

Job summary

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative to join our home healthcare intake and insurance verification team.

You’ll be the first contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services. This role offers the chance to support patients in a fast-paced environment, with responsibilities spanning documentation, on-call coverage, and

Qualifications

• Must be able to verify insurance coverage accurately.
• Experience in home healthcare or medical billing is preferred.
• Excellent verbal and written communication in English.

Responsibilities

• Be first point of contact for patients and referral sources.
• Verify insurance coverage and manage intake.
• Coordinate documentation and service setup for equipment.
• Maintain organized records and logs per standards.
• Assist with office operations and billing tasks.

Skills

Effective communication

Multitasking

Team collaboration

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative to join our home healthcare intake and insurance verification team.

You’ll be the first contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services. This role offers the chance to support patients in a fast-paced environment, with responsibilities spanning documentation, on-call coverage, and