Intake Coordinator

Anuco Home Health Care LLC; Chicago (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Opportunity for advancement

Paid time off

Company parties

Job summary

Anuco Home Health Care LLC in Chicago, IL is seeking a compassionate Intake Coordinator to be the first point of contact for patients and families seeking home health care services. You will connect them with the care they need in a fast-paced environment.

Responsibilities include managing the intake process, coordinating with referral sources, verifying insurance, and maintaining accurate patient records in the EHR system.

Qualifications

• Experience in home health care, medical intake, or healthcare administration.

Responsibilities

• Manage the intake process for new patients, including gathering demographic, insurance, and clinical information.
• Coordinate with referral sources such as hospitals, physicians, and discharge planners to facilitate smooth patient transitions
• Verify insurance eligibility and obtain authorizations for home health care services
• Communicate with patients, families, and caregivers to explain services and set expectations
• Maintain accurate and up-to-date patient records in the electronic health record (EHR) system
• Collaborate with clinical and scheduling teams to ensure timely start of care
• Follow up on pending referrals and track intake metrics to support agency growth

Skills

Communication

Multitasking

Interpersonal skills

EHR/EMR proficiency

Microsoft Office Suite

Education

High school diploma

Associates degree

Bachelor's degree

Tools

EHR/EMR systems

Microsoft Office

Job description

Benefits:

• 401(k)
• Competitive salary
• Opportunity for advancement
• Paid time off
• Company parties

About the Role:

Anuco Home Health Care LLC is looking for a compassionate and organized Intake Coordinator to join our growing team in Chicago, IL. In this vital role, you'll be the first point of contact for patients and families seeking home health care services, helping connect them with the care they need. If you thrive in a fast-paced healthcare environment and have a passion for helping others, we want to hear from you!

Responsibilities:

• Manage the intake process for new patients, including gathering demographic, insurance, and clinical information
• Coordinate with referral sources such as hospitals, physicians, and discharge planners to facilitate smooth patient transitions
• Verify insurance eligibility and obtain authorizations for home health care services
• Communicate with patients, families, and caregivers to explain services and set expectations
• Maintain accurate and up-to-date patient records in the electronic health record (EHR) system
• Collaborate with clinical and scheduling teams to ensure timely start of care
• Follow up on pending referrals and track intake metrics to support agency growth

Requirements:

• Prior experience in home health care, medical intake, or healthcare administration preferred
• Knowledge of home health insurance verification and prior authorization processes
• Strong communication and interpersonal skills with a patient-centered approach
• Proficiency with EHR/EMR systems and Microsoft Office Suite
• Ability to multitask and prioritize in a high-volume, deadline-driven environment
• Detail-oriented with strong organizational and data entry skills
• High school diploma or equivalent required; associate's or bachelor's degree in a related field a plus

About Us:

Anuco Home Health Care LLC is a dedicated home health care agency serving the Chicago, IL community with compassionate, high-quality care for patients in the comfort of their own homes. Our clients trust us to deliver reliable and personalized health care services that make a real difference in their daily lives. We foster a supportive and collaborative work environment where every team member is valued and empowered to make an impact.