Home Health Front Desk Specialist

UNAVAILABLE; Woodland Park (NJ); On-site; USD 22,000 - 32,000; Full time

Job summary

Hackensack Meridian Health at Home seeks a receptionist to support the office with telephone, mail and clerical duties and to guide customers and patients to the right contacts. This role emphasizes courteous phone etiquette, accurate message taking, and visiting patient assistance.

The position requires a High School diploma or GED and 1–2 years of reception/healthcare experience, with good customer service skills and the ability to lift minimum weights and stand for work shifts.

Qualifications

• High School diploma, GED, and/or GED equivalent programs.
• One (1) to Two (2) Years Receptionist or Related Healthcare Experience
• Good Customer Service Skills

Responsibilities

• Provide basic telephone, mail and clerical support to the office. Provide assistance and guidance to customers in need of general information.
• Answer phone promptly and in a courteous manner. Take accurate and complete phone messages, obtain proper information and relay to the appropriate person.
• Provide assistance, guidance and/or direction to visitors and patients. Ascertain the nature of their business and assist and direct visitors and patients to the appropriate person.
• Sort and distribute mail accurately on a daily basis.
• Maintain incoming and mailing of physician`s orders.
• Photocopy and distribute materials, correspondence and/or reports as requested.
• Log faxes in appropriate lab book and verify that lab report is received. Fax blood work / labs on a daily basis and assure log books are accurate and complete.
• Other duties and/or projects as assigned. Demonstrate flexibility with job responsibilities in all areas.
• Adheres to HMH`s Organizational competencies and standards of behavior.
• Lifts a minimum of 10 lbs., pushes and pulls a minimum of 10 lbs. and stands a minimum of 2 hours a day.

Skills

Customer service

Reception experience

Education

High School diploma / GED

Job description

Hackensack Meridian Health at Home seeks a receptionist to support the office with telephone, mail and clerical duties and to guide customers and patients to the right contacts. This role emphasizes courteous phone etiquette, accurate message taking, and visiting patient assistance.

The position requires a High School diploma or GED and 1–2 years of reception/healthcare experience, with good customer service skills and the ability to lift minimum weights and stand for work shifts.