Home Health Care Account Liaison

Apria Healthcare; Centennial (CO); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) plan

Parental leave

Wellness programs

Job summary

Accendra Health is seeking a detail-driven professional to maintain relationships with home healthcare accounts and ensure patients receive the required equipment. You will coordinate orders, documentation, and scheduling while promoting product offerings across patient populations.

This role emphasizes strong communication, problem-solving, and time-management to support patient care and reimbursement processes. On-site work may be required in various locations across the US.

Qualifications

• High School diploma required
• At least 2 years of related experience
• Must be at least 21 years of age or older at the time of hire.
• Must possess a Valid Driver’s License

Responsibilities

• Acts as a single point of contact for a specific account or accounts.
• Responds to customer needs, concerns and complaints in a timely manner.
• Consults with clients and referral sources on products and necessary equipment.
• Obtains all documentation to be scanned and batched at the Branch.
• Manages all follow-up functions with the account, post set-up.
• Oversees all transactions coming from a specific account(s), including all referral sources.
• Obtains all required documentation for orders to be entered into the system, service scheduling and billing/payment.
• Contacts patients to confirm orders and communicates any financial obligations before referral for delivery/service scheduling.

Job description

Accendra Health is seeking a detail-driven professional to maintain relationships with home healthcare accounts and ensure patients receive the required equipment. You will coordinate orders, documentation, and scheduling while promoting product offerings across patient populations.

This role emphasizes strong communication, problem-solving, and time-management to support patient care and reimbursement processes. On-site work may be required in various locations across the US.