Home Decor Sales Specialist

Crate and Barrel; Burlington (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

Crate & Barrel is seeking a Sales Associate in Burlington, MA to guide customers in selecting home pieces, drive sales, and uphold brand standards. You will maintain an inviting sales floor, participate in onboarding new teammates, and promote loyalty programs while delivering exceptional service.

You will greet customers, answer questions, process transactions, and collaborate with management to meet SPH goals. A flexible, customer-focused approach and strong merchandising are essential.

Qualifications

• Excellent interpersonal skills and ability to build rapport with customers and teammates.
• Customer service experience preferred.
• Ability to adapt to a flexible retail environment and changing business needs.
• Demonstrates a sales-driven approach and supports promotions and loyalty programs.

Responsibilities

• Drive sales through customer engagement and product knowledge.
• Greet customers, respond to questions, process payments, and involve management when needed.
• Promote promotions, offers, and loyalty programs to customers.
• Maintain brand and visual merchandising standards on the sales floor.
• Support store management in average day tasks and team collaboration.
• Ensure stock is replenished and displays are appealing and ready for customers.

Skills

Interpersonal skills

Customer service

Adaptability

Sales mindset

Tools

POS systems

AS400 system

Tagging tools

Job description

Crate & Barrel is seeking a Sales Associate in Burlington, MA to guide customers in selecting home pieces, drive sales, and uphold brand standards. You will maintain an inviting sales floor, participate in onboarding new teammates, and promote loyalty programs while delivering exceptional service.

You will greet customers, answer questions, process transactions, and collaborate with management to meet SPH goals. A flexible, customer-focused approach and strong merchandising are essential.