Home Décor Guest Experience Specialist

Bob's Discount Furniture; Madison (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) Profit Sharing with match

Paid time off including vacation

Employee discounts

Flexible schedules including evenings

Tuition reimbursement

Job summary

Bob’s Discount Furniture is hiring Retail Guest Experience Sales Specialists in Madison, WI. You will help customers bring home design dreams to life while delivering world-class service in a friendly, team-focused store.

We offer hourly pay with uncapped commissions, expected first-year earnings of $45,000–$65,000, and benefits like health coverage, 401(k) with match, and generous PTO. This role supports flexible evening and weekend schedules in a dynamic omni-channel environment.

Qualifications

• Energetic and self-motivated with strong interpersonal skills.
• Must be at least 18 years old to be considered.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Physical ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Assist customers in home decor purchases and design needs.
• Deliver world-class service in a low-pressure, gimmick-free environment.
• Operate POS systems and manage transactions accurately.
• Collaborate with teammates in a high-energy retail setting.
• Support training and development opportunities for growth.

Skills

Customer Engagement

Active Listening

Relationship Building

Consultative Selling

Product Knowledge

Team Collaboration

Communication

Adaptability

Digital Tools

Point-of-Sale (POS) Systems

Organizational Skills

Time Management

Problem Solving

Bilingual Communication

Tools

CRM systems

Job description

Bob’s Discount Furniture is hiring Retail Guest Experience Sales Specialists in Madison, WI. You will help customers bring home design dreams to life while delivering world-class service in a friendly, team-focused store.

We offer hourly pay with uncapped commissions, expected first-year earnings of $45,000–$65,000, and benefits like health coverage, 401(k) with match, and generous PTO. This role supports flexible evening and weekend schedules in a dynamic omni-channel environment.