Home Connectivity Solutions Consultant

SPECTRUM; Pawtucket (RI); On-site; USD 45,000 - 75,000; Full time

Job summary

Spectrum is expanding its Residential Connectivity team and seeks a Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You will prospect, qualify leads, and conduct in-home or virtual consultations to tailor connectivity packages based on customer needs.

Demonstrate equipment, explain features, and close sales while meeting targets. Role requires building a strong CRM pipeline, following up on leads, and ensuring a positive customer experience from

Responsibilities

• Prospect and qualify residential leads for internet, TV, mobile, and voice solutions.
• Conduct in-home or virtual consultations to assess customer needs and tailor connectivity packages.
• Explain product features, demonstrate equipment, and address questions to help customers decide.
• Close sales while meeting or exceeding targets and manage your sales pipeline in CRM.
• Follow up on leads, ensure a positive experience from first contact through installation, and coordinate with service teams to resolve issues.

Job description

Spectrum is expanding its Residential Connectivity team and seeks a Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You will prospect, qualify leads, and conduct in-home or virtual consultations to tailor connectivity packages based on customer needs.

Demonstrate equipment, explain features, and close sales while meeting targets. Role requires building a strong CRM pipeline, following up on leads, and ensuring a positive customer experience from