Home Connectivity Solutions Specialist

SPECTRUM; Cumberland (RI); Hybrid; USD 40,000 - 70,000; Full time

Job summary

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs.

You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first

Responsibilities

• Prospect and qualify leads.
• Conduct in-home or virtual consultations.
• Tailor connectivity packages to customer needs.
• Explain product features and demonstrate equipment.
• Close sales while meeting targets.
• Manage pipeline in CRM and follow up on leads.
• Ensure a positive experience from first contact through installation.
• Partner with service teams to resolve issues and support long-term customer satisfaction.

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs.

You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first