Home Care Supervisor/ Care Coordinator

COMPLEX HOME CARE SOLUTION LTD; Denver (CO); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Company parties

Competitive salary

Opportunities for advancement

Paid time off

401(k)

Parental leave

Flexible Scheduling

Careers Advancement

Descripción de la vacante

Complex Home Care Solution Ltd in Denver is seeking a Home Care Supervisor to oversee caregivers, coordinate client care plans, and manage scheduling. This role requires strong bilingual English/Spanish communication, empathy, and organizational skills to ensure high-quality patient care.

The supervisor will lead staff, coordinate with families and managers, and ensure timely scheduling and documentation, with occasional travel to client homes as needed.

Formación

• Must be fluent in both English and Spanish.
• High school diploma or GED.
• Experience as Home Care Scheduler preferred.
• Reliable transportation and willingness to travel for home visits.
• Highly organized with attention to detail.
• Proficient with Microsoft Office and scheduling software.

Responsabilidades

• Coordinate internal and external staffing needs.
• Supervise, guide, and support a team of caregivers in the field.
• Conduct onboarding and training for new staff members.
• Use cloud-based scheduling software.
• Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage.
• Communicate with caregivers regarding any updates or changes to their schedule.
• Communicate with managers and clients to inform them of any schedule or staffing changes.
• Conduct field visits to evaluate care and ensure quality standards are met.
• Serve as the primary contact for Spanish-speaking clients and families.
• Collaborate with administrative staff and other departments to ensure smooth operations.
• Maintain accurate documentation, including client records, care plans, incident reports, and caregiver files.

Conocimientos

Bilingual EN/ES

Customer service

Organizational skills

Communication skills

Multitasking

Educación

High school diploma or GED

Herramientas

Scheduling software

Microsoft Office

Descripción del empleo

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Paid time off
• 401(k)
• Parental leave

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Careers Advancement

Job Summary

We are seeking a Home Care Supervisor to join our team. In this role, you will supervise caregivers, coordinate client care plans, manage and report on the scheduling information. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating health services with clients and caregivers. The Home Care Supervisor will serve as a key point of contact between clients, families, caregivers, and administrative staff to ensure that care is delivered efficiently and respectfully. The ideal candidate has strong communication skills in both English and Spanish and is empathetic, highly organized, punctual, responsible and possesses excellent customer service skills.

Responsibilities

• Coordinate internal and external staffing needs
• Supervise, guide, and support a team of caregivers in the field
• Conduct onboarding and training for new staff members
• Use cloud-based scheduling software
• Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
• Communicate with caregivers regarding any updates or changes to their schedule
• Communicate with managers and clients to inform them of any schedule or staffing changes
• Conduct field visits to evaluate care and ensure quality standards are met
• Serve as the primary contact for Spanish-speaking clients and families
• Collaborate with administrative staff and other departments to ensure smooth operations
• Maintain accurate documentation, including client records, care plans, incident reports, and caregiver files

Qualifications/Requirements

• Must be fluent in both English and Spanish (spoken and written).
• High school diploma or GED
• Previous experience as a Home Care Scheduler or in a similar position is preferred
• Reliable transportation and willingness to travel for home visits
• Highly organized with attention to detail
• Comfortable with Microsoft Office and other computer programs
• Ability to multitask and prioritize projects
• Excellent customer service and interpersonal skills