Home Care Services Coordinator - Scheduling & Impact

Silver Lining Services, LLC; Albuquerque (NM); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401K

Paid time off

Bonus program

Job summary

Silver Lining Services, LLC in Albuquerque is seeking a Service Coordinator to manage and coordinate personal care services, ensuring compassionate, compliant delivery and strong client satisfaction.

You will schedule, match caregivers, maintain records, conduct intake, and support billing and reporting while upholding HIPAA and agency policies; role is on-site in Albuquerque and offers opportunities for growth and professional development.

Qualifications

• High school diploma or equivalent required.
• 1-2 years experience in home care, healthcare, scheduling or customer service preferred.
• Experience with elderly, disabled or vulnerable populations preferred.

Responsibilities

• Coordinate and schedule personal care services based on care plans and needs.
• Match caregivers with clients based on skills, availability and preferences.
• Maintain and update client records, service plans and scheduling systems.
• Conduct client intake and assist with assessments and service authorization.
• Monitor service delivery to ensure client satisfaction and compliance with policies.

Skills

Organizational skills

Time management

Communication

Interpersonal skills

Multitasking

Microsoft Office

Scheduling software

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling software

Job description

Silver Lining Services, LLC in Albuquerque is seeking a Service Coordinator to manage and coordinate personal care services, ensuring compassionate, compliant delivery and strong client satisfaction.

You will schedule, match caregivers, maintain records, conduct intake, and support billing and reporting while upholding HIPAA and agency policies; role is on-site in Albuquerque and offers opportunities for growth and professional development.