Home Care Service Scheduler & Team Coordinator

Arcadiahomecare; Sunbury (Northumberland County); On-site; AUD 59,000 - 87,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Daily Pay

Continued Education

Monthly Bonus

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Arcadia Home Care & Staffing is seeking a Home Care Service Coordinator to schedule and supervise in-home care workers and clients within a geographic area. This role offers training for the right candidate and the satisfaction of helping older people and individuals with disabilities live safely at home.

Responsibilities include creating work schedules, processing authorizations, coordinating with admissions, and ensuring the client care plan is followed.

Qualifications

• High school diploma or equivalent.
• 1 year of office and scheduling experience.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation (Driver's License, Auto Insurance, Vehicle).

Responsibilities

• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Provide Client Care. Able to cover a critical client who does not have a backup in place when an aide is unavailable.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Skills

Interpersonal skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling software

Job description

Arcadia Home Care & Staffing is seeking a Home Care Service Coordinator to schedule and supervise in-home care workers and clients within a geographic area. This role offers training for the right candidate and the satisfaction of helping older people and individuals with disabilities live safely at home.

Responsibilities include creating work schedules, processing authorizations, coordinating with admissions, and ensuring the client care plan is followed.