Home Care Service Coordinator

addus; Brookville (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Medical, Dental & Vision

Monthly Bonus Opportunities

Daily Pay Option

Paid Time Off (PTO)

Retirement Planning

Life Insurance

Employee Discounts

Continued Education & Growth

Job summary

Arcadia Home Care & Staffing in Brookville, PA is seeking a Service Coordinator to join our team. This role coordinates administrative, HR, payroll, scheduling, and client issue resolution with the Branch Manager, ensuring services align with care plans.

You will create caregiver schedules, supervise staff, maintain HIPAA and Medicaid/Medicare confidentiality, and support clients with timely updates. Full-time in-office position focused on reliability and communication.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of industry experience preferred.
• Strong interpersonal, organizational and communication skills.
• Proficient with Microsoft Word, Excel and scheduling software.

Responsibilities

• Create and manage caregiver schedules with precision and care.
• Ensure uninterrupted service by coordinating coverage for client needs.
• Conduct monthly wellness calls and in-home visits.
• Be the go-to for client updates, service changes, and support.
• Supervise and motivate direct service employees.
• Maintain a professional, welcoming office environment and ensure HIPAA compliance.

Skills

Interpersonal skills

Organizational skills

Communication skills

MS Word

MS Excel

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

To apply via text, text 10627 to 334-518-4376.

Position Summary

Arcadia and Addus is searching for a Service Coordinator to join our team. This position is responsible for coordinating administrative, business and other operational activities such as HR, payroll, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan.

Location

Arcadia Home Care & Staffing 235 Main St. Brookville, PA 15825-1235

Schedule

Full-Time | In-Office | Monday–Friday | 8:00 AM – 4:00 PM

Why You’ll Love Working Here

• Competitive Medical, Dental & Vision Benefits
• Monthly Bonus Opportunities
• Daily Pay Option
• Paid Time Off (PTO)
• Retirement Planning
• Life Insurance
• Employee Discounts
• Continued Education & Growth Opportunities

What You’ll Do

• Create and manage caregiver schedules with precision and care
• Ensure uninterrupted service by coordinating coverage for client needs
• Conduct monthly wellness calls and in-home visits
• Be the go-to for client updates, service changes, and support
• Supervise and motivate direct service employees
• Maintain a professional, welcoming office environment
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations

What You Bring

• High school diploma or equivalent
• At least 1 year of industry experience
• Strong interpersonal, organizational, and communication skills
• Tech-savvy with Microsoft Word, Excel, and scheduling software
• Reliable transportation

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training