Home Care Service Coordinator (Scheduler)

Addus HomeCare; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Continued Education

Mileage reimbursed

Monthly Bonus

Daily Pay Option

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus HomeCare in Twin Falls, ID is seeking a Full Time Service Coordinator Scheduler to join our team. This role supervises in-home care workers and coordinates client schedules within a defined geographic area, ensuring care plans are followed and services run smoothly.

Responsibilities include creating schedules, managing authorizations, and supporting new hires. A high school diploma and reliable transportation are required; miles reimbursed and daily pay options are offered.

Qualifications

• High school diploma or equivalent required.
• Strong scheduling & organizational skills required.
• Ability to recruit and cover shifts in the field.
• Proficient in MS Word, MS Excel, and scheduling programs.

Responsibilities

• Schedule employees per client care plan as directed.
• Enter/monitor authorizations and reauthorizations in client records.
• Create/adjust work schedules in the scheduling system; cover shifts as needed.
• Provide backup coverage to ensure care plans are followed and services aren’t interrupted.
• Supervise direct service staff and enforce company policies.
• Assist with onboarding of new employees and ensure proper documentation.

Skills

Interpersonal skills

Organizational skills

Communication skills

Recruiting in field

Scheduling

MS Word

MS Excel

Scheduling program

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Addus Homecare searching for a Full Time Service Coordinator Scheduler to join our Twin Falls ID team

POSITION SUMMARY

Responsible for scheduling and supervising in home care workers and clients in a geographic area If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home this is the job for you We will train the right candidate Hours Full Time Monday Friday 8am 5pm Location Addus HomeCare 164 River Vista Place Twin Falls ID 83301 At Addus we offer our team the best Continued EducationMileage reimbursedMonthly BonusDaily Pay OptionPTO PlanRetirement PlanningLife InsuranceEmployee discounts

Essential Duties

Schedules employees as directed by clients care plan established upon intakeProcesses patient authorizations and communicate with central admissions enter reauthorizations into client record and ensure chart preparation for all new clientsCreates work schedules by entering schedules into the system manages changes to client schedules due to client request illness vacation or leaves of absence Provides alternate coverage to ensure the clients care plan is followed and client services are not interruptedProvide Client Care Able to cover a critical client who does not have a backup in place when an aide is unavailableSupervises direct service employees by setting expectations for attendance performance and conduct by holding employees accountable to the companys policies and guidelinesAssists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner

Position Requirements & Competencies

Must have high school diploma or equivalentInterpersonal organizational and communication skillsBoots on the ground recruiting and covering shifts in the field as neededComputer skills including but not limited to Microsoft Word Microsoft Excel and Scheduling programMust have reliable transportation Drivers License Auto Insurance Vehicle

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training