Home Care Service Coordinator / Case Manager

Addus HomeCare; Libby (MT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Monthly Bonus

Continued Education

Company matched 401K

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus HomeCare in Libby, MT is seeking a dedicated Scheduling Supervisor to oversee in-home care workers and coordinate client plans within a multi-county area. You will supervise field staff, ensure adherence to care plans, and support onboarding for new branch administrative employees.

Required travel within local communities, a high school diploma, and at least 1 year of industry experience. Strong communication, organizational skills, and proficiency with Word, Excel, and scheduling software

Qualifications

• High school diploma or equivalent required.
• 1 year of home care or industry experience required.
• Must travel to local communities.
• Strong interpersonal and communication skills; organized and reliable.
• Proficient in Word, Excel, and scheduling software.

Responsibilities

• Supervise in-home care workers and oversee field visits.
• On-board and train new branch administrative staff.
• Create and manage employee schedules per care plans.
• Process patient authorizations and maintain client records.
• Coordinate coverage to ensure care plans are followed.
• Set expectations and monitor performance of direct care staff.
• Support recruitment and documentation for new hires.

Skills

Client oversight

Home visits

Interpersonal skills

Organizational skills

Communication skills

Reliable transportation

Travel required

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling software

Job description

• Continued Education

Position Summary:

Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.

Hours:

Full Time: Monday through Friday 8 am to 5 pm.

Location:

Addus HomeCare 415 W. 9th Street Libby, MT 59923 (10 - 20 visits on a monthly basis, and Tmust be able to travel to the counties Lincoln, Mineral, and Sanders)

At Addus We Offer Our Team The Best

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Continued Education
• Company matched 401K
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties

• Client oversight and home visits in the field.
• On-board and train new branch Administrative employees.
• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Position Requirements & Competencies

• Must have high school diploma or equivalent.
• Client oversight and Home visits required.
• Required travel in the local communities.
• 1 year of Industry experience required
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.