Home Care Service Coordinator & Care Team Coach

Addus HomeCare; Birmingham (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Bonus

Continued Education

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Arcadia Home Care & Staffing in Birmingham, MI seeks a Service Coordinator to match client needs with caregiver availability and coordinate in-home healthcare services in the Metro Detroit area. This in-office, full-time role involves managing authorizations, schedules, and client/caregiver communication with a team of case managers and support staff.

The ideal candidate is organized, communicates well with diverse groups, and adheres to regulatory standards.

Qualifications

• Must have high school diploma or equivalent.
• 2 years of home care service coordinator/scheduling experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including Microsoft Word and Microsoft Excel; Scheduling program.

Responsibilities

• Coordinate in-home healthcare services for clients and match needs with caregiver availability.
• Manage authorizations, schedules and client/caregiver communication.
• Supervise the direct care workforce; coach and train field caregivers.
• Maintain compliance with regulatory standards of the company and industry.

Skills

Scheduling experience

Interpersonal skills

Organizational skills

Communication skills

MS Word

MS Excel

Scheduling software

Reliable transportation

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Scheduling program

Job description

Arcadia Home Care & Staffing in Birmingham, MI seeks a Service Coordinator to match client needs with caregiver availability and coordinate in-home healthcare services in the Metro Detroit area. This in-office, full-time role involves managing authorizations, schedules, and client/caregiver communication with a team of case managers and support staff.

The ideal candidate is organized, communicates well with diverse groups, and adheres to regulatory standards.