Home Care Service Coordinator

Addus HomeCare; Birmingham (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Bonus

Continued Education

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Arcadia Home Care & Staffing in Birmingham, MI seeks a Service Coordinator to match client needs with caregiver availability and coordinate in-home healthcare services in the Metro Detroit area. This in-office, full-time role involves managing authorizations, schedules, and client/caregiver communication with a team of case managers and support staff.

The ideal candidate is organized, communicates well with diverse groups, and adheres to regulatory standards.

Qualifications

• Must have high school diploma or equivalent.
• 2 years of home care service coordinator/scheduling experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including Microsoft Word and Microsoft Excel; Scheduling program.

Responsibilities

• Coordinate in-home healthcare services for clients and match needs with caregiver availability.
• Manage authorizations, schedules and client/caregiver communication.
• Supervise the direct care workforce; coach and train field caregivers.
• Maintain compliance with regulatory standards of the company and industry.

Skills

Scheduling experience

Interpersonal skills

Organizational skills

Communication skills

MS Word

MS Excel

Scheduling software

Reliable transportation

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Scheduling program

Job description

Do you find great satisfaction in helping people, connecting resources and accomplishing tasks in a fast-paced environment? Then this is the job for you! Our Service Coordinators work to match client needs with caregiver availability and skills to ensure people can stay in their homes and healthier longer. Work with a dynamic group of teammates, case managers and support staff to coordinate in home healthcare services for our clients in the Metro Detroit area. Manage authorizations, schedules and client / caregiver communication in a timely, solutions-focused environment.

Successful candidates will be organized, able to effectively communicate with diverse groups of people and accurately complete tasks in a fast-paced environment and in compliance with the regulatory standards of our company and industry. This position directly supervises the direct care workforce: guiding, coaching and training our field caregivers to be efficient and effective delivering homecare services to our clients.

Join us! You will love this rewarding position and the supportive team environment we offer!

Hours:

Full Time - In office - Monday through Friday 8 am - 5 pm

Location:

Arcadia Home Care & Staffing 920 East Maple Road Birmingham, MI 48009

At Arcadia we offer our team the best:

• Medical, Dental and Vision Benefits
• Bonus
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Position Requirements & Competencies:

• Must have high school diploma or equivalent.
• 2 years of home care service coordinator/ scheduling experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation. This position is not remote.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.