Home Care Service Coordinator (Bilingual)

Ambercare; Las Cruces (NM); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading healthcare company seeks a Bilingual Home Care Service Coordinator in Las Cruces, NM. This full-time role involves scheduling and supervising in-home care for clients. Candidates must have a high school diploma and strong communication skills. Join a team recognized for its commitment to employee wellbeing and quality care.

Benefits

Medical, Dental and Vision Benefits

Monthly Bonus

Daily Pay

Continued Education

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Qualifications

• 1 year of industry experience required.
• Must have reliable transportation.
• Seeking candidates who are bilingual.

Responsibilities

• Schedules and supervises in-home care workers and clients.
• Conducts monthly client wellness calls and visits as required.
• Handles client complaints and ensures service continuity.

Skills

Interpersonal skills

Organizational skills

Communication skills

Computer skills

Bilingual

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Join to apply for the Home Care Service Coordinator (Bilingual) role at Ambercare

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Join to apply for the Home Care Service Coordinator (Bilingual) role at Ambercare

Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.

Hours: Full Time - Monday through Friday 8 am to 5 pm

Work location: In Office: Ambercare 3870 Foothills Road Las Cruces, NM 88011

At Addus We Offer Our Team The Best

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Daily Pay
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts
  
  

Essential Duties

• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
• Provides alternate coverage to ensure the client’s care plan is followed and client services are not interrupted.
• Contacts care providers and clients to provide service updates
• Conducts monthly client wellness calls and conducts home visits as required
• Provides thorough, complete follow-through on escalated client complaints and theft claims
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company’s policies and guidelines
• Ensures the appearance of the branch’s open environment is professional: neat, clean, orderly and generally free of clutter
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
• Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
  
  

Position Requirements & Competencies

• Must have high school diploma or equivalent.
• 1 year of Industry experience required
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.
• Bilingual Required
  
  

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 8479 to 334-518-4376

#ACADCOR #CBACADCOR #DJADCOR

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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