FT Service Coordinator 1 - Work From Home

California Jobs; United States; Remote; USD 55,000 - 73,000; Full time

Job summary

A leading company in the U.S. is seeking a Full-Time Service Coordinator to work from home. In this role, you will be responsible for managing customer calls, dispatching services, and ensuring a smooth communication flow between customers and Technicians. This position offers competitive pay and comprehensive benefits including medical, dental, and 401k match.

Benefits

Medical, dental & vision

401k match

PTO

Qualifications

• Experience in customer service required.
• Ability to handle multiple inquiries efficiently.
• Strong communication skills essential.

Responsibilities

• Handle incoming customer calls, manage service dispatching and status tracking.
• Create and dispatch work orders in iCare.
• Administer check-in/check-out process for Technicians.

Skills

Customer Service

Call Center

Job description

FT Service Coordinator 1 - Work From Home

Pay: Competitive

Location: Remote

Employment type: Full-Time

Job Description

• Req#: 32359692503
• [Customer Service / Call Center / Fully Remote] - Anywhere in U.S.
• Up to $31.15/hr
• Medical, dental & vision
• 401k match
• PTO

As a Service Coordinator, you'll:

• Handle incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites, and handling all general inquiries as required;
• Create and dispatch work orders in iCare;
• Administer the check-in/check-out process of Technicians in accordance with company safety policy and advise Supervisors of any missing/late Technicians;

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

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