Home Care Service Coordinator

arcadiahomecare; Hermitage (Mercer County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

Monthly bonus opportunities

Daily pay option

PTO

Retirement planning

Life insurance

Employee discounts

Continued education & growth

Job summary

Arcadia Home Care & Staffing in Hermitage, PA is hiring a Service Coordinator to organize administrative, HR, payroll, scheduling direct service staff, and resolve client issues with the Branch Manager. You will ensure clients receive care per plan.

This Full-Time, in-office role requires scheduling experience in health care, home care know-how, strong communication, HIPAA compliance, and a professional office presence. Competitive benefits and growth opportunities are offered.

Qualifications

• High school diploma or equivalent.
• 2 years of scheduling experience in a health care environment.
• At least 1 year of Home care experience.
• Strong interpersonal, organizational, and communication skills.
• Tech-savvy with Microsoft Word, Excel, and scheduling software.
• Reliable transportation.

Responsibilities

• Create and manage caregiver schedules with precision and care.
• Ensure uninterrupted service by coordinating coverage for client needs.
• Conduct monthly wellness calls and in-home visits.
• Be the go-to for client updates, service changes, and support.
• Supervise and motivate direct service employees.
• Maintain a professional, welcoming office environment.
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations.

Skills

Scheduling experience

Home care experience

Interpersonal skills

Organizational skills

Communication skills

Reliable transportation

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Scheduling software

Job description

POSITION SUMMARY

Arcadia and Addus is searching for a Service Coordinator to join our team. This position is responsible for coordinating administrative, business and other operational activities such as HR, payroll, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan.

Location

Arcadia Home Care & Staffing 480 Kerrwood Dr. Ste 103 Hermitage, PA 16148

Schedule

Full-Time | In-Office | Monday–Friday | 8:00 AM – 4:30 PM

Why You’ll Love Working Here

• Competitive Medical, Dental & Vision Benefits
• Monthly Bonus Opportunities
• Daily Pay Option
• Paid Time Off (PTO)
• Retirement Planning
• Life Insurance
• Employee Discounts
• Continued Education & Growth Opportunities

What You’ll Do

• Create and manage caregiver schedules with precision and care
• Ensure uninterrupted service by coordinating coverage for client needs
• Conduct monthly wellness calls and in-home visits
• Be the go-to for client updates, service changes, and support
• Supervise and motivate direct service employees
• Maintain a professional, welcoming office environment
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations

What You Bring

• High school diploma or equivalent
• 2 years of scheduling experience in an health care environment required
• At least 1 year of Home care experience
• Strong interpersonal, organizational, and communication skills
• Tech-savvy with Microsoft Word, Excel, and scheduling software
• Reliable transportation

Equal Employment Opportunity

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 11389 to 334-518-4376.