Home Care Service Coordinator

Arcadia Homecare and Staffing; Hermitage (Mercer County); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Monthly Bonus Opportunities

Daily Pay Option

Paid Time Off (PTO)

Retirement Planning

Life Insurance

Employee Discounts

Job summary

Arcadia Homecare and Staffing is seeking a Service Coordinator to join our team in Hermitage, PA. This role coordinates administrative, HR, payroll, and caregiver scheduling to ensure clients receive the best care per the care plan.

The position requires in-office full-time work, with a Monday–Friday schedule from 8:00 AM to 4:30 PM. Benefits include monthly bonuses, daily pay, PTO, and retirement planning to support a stable, rewarding career.

Qualifications

• High school diploma or equivalent required.
• 2 years scheduling experience in a health care environment required.
• At least 1 year of home care experience preferred.

Responsibilities

• Create and manage caregiver schedules with precision and care.
• Ensure uninterrupted service by coordinating coverage for client needs.
• Conduct monthly wellness calls and in-home visits.
• Be the go-to for client updates, service changes, and support.
• Supervise and motivate direct service employees.
• Maintain a professional, welcoming office environment.

Skills

Interpersonal skills

Organizational skills

Communication skills

Microsoft Word

Microsoft Excel

Scheduling software

Reliable transportation

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling software

Job description

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POSITION SUMMARY

Arcadia and Addus is searching for a Service Coordinator to join our team. This position is responsible for coordinating administrative, business and other operational activities such as HR, payroll, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan.

Location

Arcadia Home Care & Staffing 480 Kerrwood Dr. Ste 103 Hermitage, PA 16148

Schedule

Full-Time | In-Office | Monday–Friday | 8:00 AM – 4:30 PM

Why You’ll Love Working Here

• Monthly Bonus Opportunities
• Daily Pay Option
• Paid Time Off (PTO)
• Retirement Planning
• Life Insurance
• Employee Discounts

What You’ll Do

• Create and manage caregiver schedules with precision and care
• Ensure uninterrupted service by coordinating coverage for client needs
• Conduct monthly wellness calls and in-home visits
• Be the go-to for client updates, service changes, and support
• Supervise and motivate direct service employees
• Maintain a professional, welcoming office environment
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations

What You Bring

• High school diploma or equivalent
• 2 years of scheduling experience in an health care environment required
• At least 1 year of Home care experience
• Strong interpersonal, organizational, and communication skills
• Tech-savvy with Microsoft Word, Excel, and scheduling software
• Reliable transportation

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 11389 to 334-518-4376.