Home Care Service Coordinator

Addus HomeCare; Hermitage (Mercer County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Monthly Bonus Opportunities

Daily Pay Option

Paid Time Off (PTO)

Retirement Planning

Life Insurance

Employee Discounts

Job summary

Addus HomeCare in Hermitage, PA is seeking a Service Coordinator to join our team. This role coordinates administrative and operational activities, including HR, payroll, scheduling, and resolving client issues in collaboration with the Branch Manager. Location is in-office, Monday–Friday, 8:00 AM–4:30 PM.

The position ensures clients receive the best service according to the care plan and supports a welcoming office environment with a focus on confidentiality and compliance.

Qualifications

• High school diploma or equivalent.
• 2 years of scheduling experience in a health care environment.
• At least 1 year of Home care experience.

Responsibilities

• Create and manage caregiver schedules with precision and care.
• Ensure uninterrupted service by coordinating coverage for client needs.
• Conduct monthly wellness calls and in-home visits.
• Be the go-to for client updates, service changes, and support.
• Supervise and motivate direct service employees.
• Maintain a professional, welcoming office environment.
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations.

Skills

Interpersonal skills

Organizational skills

Communication skills

Microsoft Word

Excel

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

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POSITION SUMMARY

Arcadia and Addus is searching for a Service Coordinator to join our team. This position is responsible for coordinating administrative, business and other operational activities such as HR, payroll, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan.

Location: Arcadia Home Care & Staffing 480 Kerrwood Dr. Ste 103 Hermitage, PA 16148

Schedule: Full-Time | In-Office | Monday–Friday | 8:00 AM – 4:30 PM

Why You’ll Love Working Here:

• Monthly Bonus Opportunities
• Daily Pay Option
• Paid Time Off (PTO)
• Retirement Planning
• Life Insurance
• Employee Discounts

What You’ll Do:

• Create and manage caregiver schedules with precision and care
• Ensure uninterrupted service by coordinating coverage for client needs
• Conduct monthly wellness calls and in-home visits
• Be the go-to for client updates, service changes, and support
• Supervise and motivate direct service employees
• Maintain a professional, welcoming office environment
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations

What You Bring:

• High school diploma or equivalent
• 2 years of scheduling experience in an health care environment required
• At least 1 year of Home care experience
• Strong interpersonal, organizational, and communication skills
• Tech-savvy with Microsoft Word, Excel, and scheduling software
• Reliable transportation

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

To apply via text, text 11389 to 334-518-4376.