Home Care Service Coordinator

Addus HomeCare; Dover (DE); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Bonus

Daily Pay

401K

PTO

Job summary

Addus HomeCare in Dover, DE seeks a skilled scheduler and supervisor to coordinate in-home care and oversee care plans. You will ensure timely scheduling, onboarding, and communication with central admissions, while maintaining quality client service and staff accountability.

The role requires 2 years in scheduling or health care, plus 1 year in office tasks. Strong organizational and interpersonal skills are essential for success in this team.

Qualifications

• High school diploma or equivalent required.
• 2 years of scheduling or health care experience required.
• 1 year of office and recruiting experience required.
• Strong interpersonal, organizational and communication skills.
• Proficient in Word, Excel and scheduling software.

Responsibilities

• Schedule and supervise in-home care workers and clients within a geographic area.
• Coordinate staffing requirements and assist with recruitment.
• Enter and adjust schedules per client care plans and changes.
• Ensure timely documentation and chart preparation for new clients.
• Assist with new hire process and maintain compliance with policies.

Skills

Scheduling

Supervision

Healthcare experience

Interpersonal skills

Communication

Microsoft Word

Microsoft Excel

Scheduling software

Reliable transportation

Education

High school diploma

Tools

Scheduling program

Job description

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Position Summary:

Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience required.

Hours:

Full Time: Monday through Friday 8 am to 5 pm.

At Arcadia/ Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Bonus
• Daily Pay
• Company Matched 401K
• PTO Plan
• Retirement Planning
• Life Insurance
• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
• Coordinates staffing requirements and provides recruitment assistance to the Agency Director, Regional Director, and Human Resources
• Other duties as assigned.
• Must have high school diploma or equivalent.
• 2 years of scheduling or health care experience required
• 1 year office and recruiting experience required
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.