Home Care Service Coordinator

Addus HomeCare; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus HomeCare in Chicago, IL is seeking a Scheduling Supervisor to coordinate and supervise in-home care workers and clients within a defined region. This role emphasizes delivering reliable, compassionate care and ensuring seamless service delivery.

The position requires strong interpersonal and organizational skills, a high school diploma, and 6 months of industry experience. Proficiency with Excel, Word, and scheduling software is expected.

Qualifications

• High school diploma or equivalent.
• 6 months of industry experience.
• Strong interpersonal, organizational and communication skills.
• Proficiency with Word, Excel and scheduling software.
• Reliable transportation.

Responsibilities

• Coordinate and supervise in-home care workers and client care plans.
• Oversee weekly payroll processing for all caregivers with accuracy.
• Compile, analyze and deliver weekly operations reports.
• Adapt schedules to client needs, staff availability and absences.
• Lead staff with clear expectations and adherence to policies.

Skills

Interpersonal

Organizational skills

Communication skills

Scheduling

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling program

Job description

Position Summary:

Responsible for scheduling and supervising in-home care workers and clients in a geographical area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.

Hours:

Monday through Friday 8 am to 5 pm

At Addus We Offer Our Team The Best

• Medical, Dental and Vision Benefits
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties

• Strategically coordinate and manage employee scheduling in alignment with individualized client care plans established during intake, ensuring seamless service delivery and continuity of care
• Oversee and execute weekly payroll processing for all caregivers with a high degree of accuracy, timeliness, and attention to detail
• Compile, analyze, and deliver comprehensive weekly reports to support operational efficiency and informed decision-making
• Proactively manage and adapt work schedules in response to client needs, staff availability, illness, vacations, and leaves of absence, ensuring uninterrupted client services through effective contingency planning and coverage solutions
• Provide leadership and direct supervision to service staff by establishing clear expectations for attendance, performance, and professional conduct, while consistently reinforcing adherence to company policies and quality standards.

Position Requirements & Competencies

• Must have high school diploma or equivalent.
• 6 months of Industry experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.