Home Care Scheduling Specialist

Ennoble Care; Marlton (NJ); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Paid Holidays

Paid Sick Time

401(k) with company match

Referral Program

Payactiv

Job summary

Ennoble Care in Marlton, NJ is seeking a diligent Scheduling Coordinator to join our team in a full-time, in-person capacity. You will manage and coordinate schedules to support our growing House Calls operations and ensure smooth scheduling processes.

The ideal candidate will have a high school diploma or GED (associate or bachelor's preferred), experience in administrative healthcare, and strong communication skills.

Qualifications

• High School Diploma / GED required; associate or bachelor's degree preferred.
• Administrative healthcare experience preferred.
• Attention to detail.
• Ability to navigate several software databases throughout the day.
• Maintain a calm and pleasant demeanor with patients and staff.
• Effective communication across various mediums of communication with staff and patients.
• Strong written skills.
• Capable of managing high volumes of phone calls.
• Bilingual preferred.

Responsibilities

• Schedule patient appointments in adherence to Provider availability/area.
• Prioritize urgent appointment task and schedule them accordingly.
• Assures that all messages are completed and distributed appropriately.
• Reschedules patient appointments as needed.
• Reviews and updates patient insurance information.
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service.
• Displays excellent communication skills.
• Reaches out to referring sources for patients expressing difficulty with scheduling.
• Updates account information at the point of scheduling.
• Maintains provider daily appointment quota.
• Have new patients scheduled within 3-5 business days.
• Insurance preauthorization.
• Places calls to the patients for the providers when needed.
• Hangles voicemails daily and ensures all inquiries are handled properly.
• Correctly notate patient charts to maintain up to date accuracy.

Skills

Administrative healthcare experience

Attention to detail

Software/database navigation

Calm demeanor with patients

Effective communication

Strong written skills

High-volume phone calls

Bilingual preferred

Education

High School Diploma / GED

Associate or Bachelor's Degree preferred

Job description

Ennoble Care in Marlton, NJ is seeking a diligent Scheduling Coordinator to join our team in a full-time, in-person capacity. You will manage and coordinate schedules to support our growing House Calls operations and ensure smooth scheduling processes.

The ideal candidate will have a high school diploma or GED (associate or bachelor's preferred), experience in administrative healthcare, and strong communication skills.