Scheduling Support Associate (Marlton, NJ)

ennoblecare; Marlton (NJ); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid Time Off

401(k) with company match

Job summary

Ennoblecare, located in Marlton, NJ, is looking for a full-time Scheduling Support Associate. This key role involves managing patient scheduling needs through inbound and outbound calls, ensuring timely, high-quality care.

The ideal candidate should possess exceptional communication skills, an empathetic nature, and proficiency with computer systems, including EMR. Benefits include comprehensive healthcare plans, paid time off, and more. Join Ennoblecare and make a difference!

Qualifications

• Comfortable handling a high volume of phone calls.
• Ability to thrive in a fast-paced environment while maintaining accuracy.
• Reliable and open to learning new processes.

Responsibilities

• Answer and place patient scheduling-related calls professionally.
• Schedule, confirm, and update patient appointments in the EMR system.
• Coordinate appointment availability with clinicians and facilities.

Skills

Strong verbal communication skills

Compassionate and empathetic demeanor

Exceptional organizational abilities

Proficiency with computers (Microsoft Outlook)

Multitasking abilities

Tools

EMR Systems

Job description

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!

Summary

Ennoble Care is seeking a full-time Scheduling Support Associate to join our incredible team at our Marlton, NJ office. This role is a vital part in ensuring our patients receive timely, high-quality care by serving as the first point of contact for their scheduling needs. The Scheduling Support Associate will primarily handle inbound and outbound calls related to patient scheduling, appointment coordination, and related support functions. In this role, you will support our providers, patients, and care teams by ensuring schedules are accurate, efficient, and patient-centered.

Responsibilities

• Answer and place patient scheduling-related calls with professionalism, compassion, and accuracy.
• Schedule, confirm, and update patient appointments in the electronic medical record (EMR) system.
• Coordinate appointment availability with clinicians, staff, and partner facilities to meet patient needs.
• Accurately document all communications and scheduling details in the EMR and other internal systems.
• Monitor scheduling workflows and elevate urgent or emergent needs to the appropriate clinical or operational staff.
• Maintain awareness of provider schedules to ensure efficient utilization and reduce scheduling conflicts.
• Provide excellent customer service by assisting patients and families with appointment-related questions.
• Collaborate with cross‑functional teams to resolve scheduling issues and support smooth patient care delivery.
• Follow documentation protocols and department procedures to ensure compliance and consistency.
• Contribute positively to team performance by supporting colleagues and promoting a collaborative environment.

Qualifications

• Strong verbal communication skills with comfort handling a high volume of phone calls.
• Compassionate and empathetic demeanor with a commitment to patient‑centered service.
• Exceptional organizational and multitasking abilities to manage multiple patients and tasks simultaneously.
• Proficiency with computers, including Microsoft Outlook and other Microsoft Office programs; prior EMR experience preferred.
• Ability to thrive in a fast‑paced environment while maintaining accuracy and attention to detail.
• Reliable, adaptable, and open to learning new processes and systems.
• Must successfully pass a background check and drug screen.
• Preferred: Experience in healthcare sales, scheduling, administration, or a call center environment. Knowledge of basic healthcare terminology is a plus.

Pay Rate

$20.00 AN HOUR

Notes

Please note: This is a Full‑Time, on‑site position.

Benefits

Full‑time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay‑on‑demand. Cash out earned money when and where you need it!

Additional Conditions

Candidates must disclose any current or future need for employment‑based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Equal Opportunity Employment

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.