Home Care Scheduling Specialist

Serengeti Care; Hillsboro (OR); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Serengeti Care in Hillsboro, OR is seeking a Staffing Coordinator to ensure continuity of care by connecting clients with the right caregivers at the right time. This role emphasizes relationship-building, scheduling challenges, and supportive operations in a fast-paced home-care setting.

You will coordinate caregiver schedules, communicate clearly with teams, and collaborate with the Branch Manager on hiring, onboarding, and credentials.

Formación

• High school diploma or equivalent required.
• Associate degree in office administration or related field preferred.
• Current Home Care Aide (HCA) or Certified Nursing Assistant (CNA) credential required.
• At least two years of staffing, scheduling, home care, healthcare, or related coordination experience.
• Intermediate written and verbal English communication skills.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, OneNote, OneDrive, SharePoint).
• Ability to learn and effectively use automated scheduling and office systems.

Responsabilidades

• Coordinate caregiver schedules based on client care plans, availability, qualifications, preferences, and needs.
• Communicate with caregivers regarding assignments, expectations, and schedule changes.
• Monitor coverage, identify gaps, resolve conflicts, and balance workloads.
• Respond to last-minute callouts, emergencies, and coverage needs.
• Maintain scheduling documentation, reports, client requests, and caregiver records.
• Support payroll by processing missed punches submitted in writing by caregivers.
• Assist with new client intakes, assessments, and care planning as needed.

Conocimientos

Scheduling

Organization

Multitasking

Communication

Microsoft Office

Educación

High school diploma or equivalent

Associate degree in office administration or related field preferred

Herramientas

Microsoft Office Suite

Descripción del empleo

Serengeti Care in Hillsboro, OR is seeking a Staffing Coordinator to ensure continuity of care by connecting clients with the right caregivers at the right time. This role emphasizes relationship-building, scheduling challenges, and supportive operations in a fast-paced home-care setting.

You will coordinate caregiver schedules, communicate clearly with teams, and collaborate with the Branch Manager on hiring, onboarding, and credentials.