Home Care Scheduler & Compliance Lead

Cornerstone Caregiving; Waltham (MA); In loco; USD 40.000 - 52.000; Tempo pieno

Descrizione del lavoro

Cornerstone Caregiving is an in-home care provider focused on seniors. The Office Coordinator will manage schedules between clients and caregivers, report to the local Operating Director, and assist in growing and managing the office.

Responsibilities include staffing shifts, ensuring regulatory compliance, handling inquiries from clients and caregivers, providing admin support, and after-hours on-call coverage to maintain proper staffing.

Competenze

• At least one year of experience working in home care/healthcare.
• At least one year of recruiting experience.
• Wants to join a growing office and company.
• Thrives in a fast-paced environment.

Mansioni

• Schedule Management: Assess client needs and caregiver availability to ensure shifts are staffed.
• Compliance: Ensuring office’s compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure shifts are staffed.

Conoscenze

Schedule management

Customer service

Administrative support

Recruiting experience

Healthcare experience

Descrizione del lavoro

Cornerstone Caregiving is an in-home care provider focused on seniors. The Office Coordinator will manage schedules between clients and caregivers, report to the local Operating Director, and assist in growing and managing the office.

Responsibilities include staffing shifts, ensuring regulatory compliance, handling inquiries from clients and caregivers, providing admin support, and after-hours on-call coverage to maintain proper staffing.